General
Building society account details for Applicants
Applicants now have improved support for building society account details.
Prefilters on certification and availability reports
Pre filters have been added to the Employee certification and availability reports.
Ringfence check call email alerts
Email alerts can now be turned on at a location level to report when a check call is completed outside of the ringfence.
New search in the web client
A new search has been added in the SmartTask web client to make it easier to find features and reports.
Exclude linked Employees from suggestions
A new option is available when linking Employees to locations where they can be excluded from automatic selection for shifts through the roster suggestion process.
Divisions filter on reports
A Divisions filter has been added to the Employee pay summary, Employee pay details, Location detail, location profitability, billing hours summary, billing hours detail and timesheet sign off reports.
Customer portal user names
It is now possible to set the Forename and Surname of Customer portal users.
View SmartDocs from the Location record
SmartDocs can now be viewed from the three dots on the Location record.
Search filter on the Teams screen
A search filter has been added to the Teams screen.
Location profitability report columns
Extra columns have been added to the Location profitability report.
Reporting tools updated
Reporting tools have been updated to the latest version.
Daylight saving shifts highlighted in Arbitration
Shifts that fall across a “day light savings” time change are now highlighted in Arbitration to make it easier to identify and adjust them should the systems default behaviour need overriding in some circumstances.
Email timesheets from payroll group
Enhancements to the Email timesheets from payroll group feature will help improve robustness and auditability of timesheet emails.
Second IVR service provider
A second IVR service provider is now ready for use by customers to provide improved fault tolerance in the event one of the providers experiences an issue.
Smartforms
Automated Smartform details tabular emails
It is now possible to automate the sending out by email of the Smartform details tabular report for individual Smartforms. Report is added to the email as a PDF attachment.
Roster
Linked and regular Auto Roster rule
A new Auto Roster group rule has been added so that only linked and regular to shift Employees will be suggested.
Historical shifts on inactive services
Historical shifts are no longer hidden from the Service Roster view when a service is made inactive.
Navigate to service from Roster
It is now possible to navigate to the service by clicking on the service name in the Roster services view.
Pay / Bill
Automatic bank holiday multipliers
Bank holiday multipliers are now applied automatically as new bank holidays are added using defaults configurable in settings.
Xero nominal codes
Xero interface now supports nominal codes.
Decimal values on Employee pay detail report
Employee pay detail report can now be enhanced to replace minutes with decimal values if required.
Sage Alarm response billing details
Sage invoicing integration has been enhanced to provide extended details for Alarm response billing.
QuickBooks service name visibility
QuickBooks invoicing integration has been enhanced to provide improved visibility of the service name.
Hastee auditing
Hastee interface has been enhanced to provide better auditing.
Mobile Ops
Skipped jobs in Runsheet jobs report
Skipped jobs now appear in the Runsheet jobs report.
Inactive Runsheet contract services
It is now possible to make Runsheet contract services inactive.
Dispatch centre alarm integration
Dispatch centre alarm is now integrated with the general SmartTask alert system.
Default Alarm response SLAs
Default Alarm response SLA’s are now set when a new location is created.
Alarm response Callout screen text handling
Alarm response Callout screen, handling of larger volumes of text has been improved.
Integration
Sentinel Alarm monitoring integration
SmartTask now integrates to the Sentinel Alarm monitoring platform where it can raise alerts for missed book on’s, book off’s and check calls.
If you would like to see any enhancements that you think will make SmartTask deliver better value to your business, please let us know.
If you no longer want to receive this email or if you would like it to be sent to additional people within your organisation, please contact the SmartTask support team.
If you have any questions about SmartTask or any of its new features, please contact our dedicated team on 01494 292444.
Thank you,
The SmartTask team.