SmartTask.
Deliver on time, on budget, to specification.
SmartTask – an innovative cloud-based workforce management platform.
SmartTask is built for service delivery providers. It gives you effective control and oversight to efficiently deliver on every contract.
Happy customers
Optimise delivery and control cost to protect margins. Eliminate SLA failures and improve delivery success.
Your 24x7 operation needs to be right, every time.
_key capabilitesComprehensive workforce management. For every contract.
Scheduling & rostering
AI-optimised scheduling, team allocation and rotas, tailored to contract requirements, based on your resources.
Time & attendance
Effective, automated time management and attendance tracking, end-to-end covering absences, reminders, and proof.
Lone worker safety
Protect remote workers with welfare calls, geofenced tracking and more for compliance and accountability and audit trails.
Forms, audits & DOL
Capture and store audit and inspection data, with a complete Daily Occurrence Log, with enriched contextual information.
Payroll & invoicing
Automated invoicing with accurate data processing to eliminate manual errors, backed by comprehensive payroll management.
Reporting & insight
Discover insights and integrate with BI tools to track KPIs, review performance, optimise operations and create opportunities.
Vetting
Integrated vetting and onboarding processes, with compliance and background checks (BS 7898, CRB/DBS), recorded and tracked.
Client portal
Powerful customer portal delivering transparency and real-time access to schedules, reports incidents, and service performance.
Mobile application
Smartphone app for supervisors and frontline staff to track tasks, check requirements, provide reports and manage tasks.
_Scheduling and rosteringIntelligent, optimised employee scheduling across all your contracts
Smart, slick scheduling and and rota management to precisely align resources with contracts. Reduce administration and costs, while delivering the right staff for the job, every time. Share data to enhance decisions, comply with organisational policies and contractual requirements.
Generate rosters for every site, with schedules for months in advance – understand how your resources align with your commitments. Complete control gives cost advantages, so you can protect margins – and deliver.
_Time and attendanceAutomatically track, manage and prove time and attendance with real-time data
Accurate. Efficient
AI-optimised scheduling, team allocation and rotas, tailored to contract requirements, based on your resources.
Stay compliant
SmartTask helps you comply with HR policies, the Working Time Directive and national laws covering employment conditions
Effective tracking
Automate registration for check in/out across mobile, web or image recognition, capturing start/end times with full traceability.
Holidays and absences
Manage holidays, leave allowances, sick leave and absences with automated updates to availability rolls and rostering.
Real-time updates.
Real-time attendance data collection gives accurate information and records, proving delivery and enabling issues to be addressed.
Integrated workflows
Fully integrated with scheduling, payroll and other modules in the SmartTask stack – end-to end workforce management.
Cloud-based
Secure, resilience record keeping, remote access with persistent data storage for all tasks and activities.
Call reminders
Reduce control room costs with IVR for reminders, check in/out, and duty of care compliance – with clear records.
_Lone worker safetyWelfare calls and alerts for lone worker protection
Automate and record
Automatically send calls to remote staff, with logging and trace – no manual check-in, boosting efficiency.
Instant visibility
Real-time updates are accessible to authorised staff, giving accurate information regarding employee presence and location.
GPS tracking
Track real-time locations to ensure staff are on-site and within required boundaries – meet obligations and safeguard workers.
Compliance and accountability
Automated check-ins and welfare calls ensure compliance with policies and regulations – backed by comprehensive, auditable records.
_Forms, audits and DOLCapture, share and store auditing and inspection data
SmartTask gives you complete visibility and control of audit and inspection data – captured in the field. Enhance customer satisfaction with job completion reports that show how you deliver. Add equipment checks to complete the picture – and benefit from internal alerts when tasks are not completed as planned.
Build your SmartTask Daily Occurrence Log (DOL), across all your sites. Easily add contextual evidence, with uploads/calls from remote workers. Prioritise, report and track.
_Payroll and invoicingProtect your business with automated, accurate invoices and staff payments
Bill accurately
SmartTask captures the crucial data you need for accurate invoices, for the services you deliver. Streamlined. Error free.
Optimise cash-flows
Boost financial performance and build stronger relationships with timely invoicing and payment, in compliance with regulations.
Cross-system integration
SmartTask integrates with any payroll, EWA, ERP and CRM platform, supporting seamless workflows and enhancing operations.
Payroll calculation
Boost morale, control costs and ensure legal compliance. Automate timesheet approvals, process complex overtime and pay – easily.
_Reporting and insightPerformance and operational insights. Optimise. Grow. Profit.
SmartTask supports clear dashboards that allow you to explore data and review KPIs. Backed by historic information, you can measure progress and discover opportunities to enhance service delivery and business performance.
Review contracts and tasks and zoom out to see the big picture. Demonstrate compliance, review service delivery and track profitability. Create custom dashboards or integrate with BI tools – SmartTask gives you the insights you need to optimise your operations.
_VettingIntegrated vetting and onboarding tools to simplify staff management
Legal compliance
Easily manage background and CRB/DBS checks, BS 7898 compliance, qualifications, credentials and more for compliance with each contract.
Centralised document management
Securely store all employee documents, with access for authorised personnel for auditing. Efficiently update and distribute employee contracts.
Dynamic renewal management
Automatically track validity periods and send proactive alerts to prompt renewals, ensuring compliance at all times.
Protect your business
SmartTask tracks compliance requirements, ensuring that employees meet necessary industry standards, legal regulations, and safety protocols.
_Client portalDeliver transparent service accountability with the client portal
Real-time access to service information
Share key information with your clients, such as schedules, incident reports and performance – enhancing customer satisfaction and trust.
Streamline reporting
Publish and share documents, reports and updates to efficiently manage customer communication and contract fulfilment.
Build Customer engagement
Your customers can share requests, automatically receive stock replenishment notices and more – precisely aligned with your contractual obligations.
_InterfacesSmartTask app – effective, efficient team communication
