General
Certificate valid from dates in the future
Certificate valid from dates can now be set in the future.
Incorrect PIN checkcalls highlighted
Checkcalls which have incorrect PINs entered, are now raised to the top of the Active Board and highlighted in a different colour.
Manage Assets issued to Employees
It is now possible to manage Assets issued to Employees within SmartTask.
Employee document categories
Employee documents now support categories in the same way as Location documents.
Shift declined emails
Shift declined emails can now be enabled, notifying the site manager that an Employee has declined a shift through the app.
Default Workflow minutes adjusted
Default Workflow minutes has been adjusted, and the (i) text improved to better explain how workflow selection impacts Checkpoint processing in patrols.
Assign All for Smartdocs
Allocating Smartdocs to Locations now has an Assign All button to simplify sharing of a Smartdoc across all Locations.
Actual duration in Proximity Alert email
Shift actual duration has now been added to the Proximity Alert email.
Messaging large groups improved
Sending messages to larger volumes of Employees has been improved
Contract Performance calculations improved
Contract Performance report calculations have been improved.
Irrelevant times hidden on Services screen
Start and end times are no longer shown in the Services screen for Extras and Runsheet Contracts where they are not relevant
New “Certificate issue” Absence type
A new Absence type of “Certificate issue” has been added.
Forms Designer / Quality Audits
Report category renamed to Form type
Report category has been renamed to Form type and is accessible from the top of the Smartform when editing.
Group template questions reorderable
Group template questions can now be reordered and are quicker to add.
Pass/Fail on Quality Audit report
Quality Audit report now displays Pass/Fail instead of Green/Red.
Vetting / Onboarding
Configurable acceptable reference answers
Vetting Reference answers now have the option to configure yes or no answer as acceptable.
Edit reference dates
It is now possible to change the dates when editing a reference
Exclude Employee address from references
It is now possible to exclude the Employees address from references sent to previous employers.
Reply To set on reference emails
Vetting reference emails now have “Reply To” set to the address of the web user that initiated the email.
Welcome email audit
An Audit of Welcome emails is now available.
Services and Financials
Default charge rates updated
Default charge rates have been updated.
Break pay adjustable from the Roster
Break pay can now be adjusted from within the Roster.
4-weekly frequency for Extras
Extra services now have a 4-weekly frequency.
Mobile Ops
Jobs without expected times
Jobs with no expected time set will no longer display expected times offset from the end of the Runsheet.
Alarm Response billing in blocks of time
Alarm Response tab billing now supports charge in blocks of time.
Alarm Response fixed cost per visit
Alarm Response tab billing now supports a fixed cost per visit and when the cost is set to 0 will force all entries to Manual Arbitration advised.
PIN and Runsheet name in Callouts dropdown
Callouts, Employee dropdown has been enhanced to add PIN and Runsheet name.
PIN in +Visit Employee list
+Visit Employee list has been enhanced to add PIN.
Runsheet name in Assign Employees list
Assign Employees list has been enhanced to add Runsheet name.
+Visit button in Runsheet Job Dispatch
A new +Visit button is available in Runsheet Job Dispatch.
Runsheet Job times can exceed Runsheet duration
There is no longer a restriction preventing the sum of the Runsheet Job times from exceeding the Runsheet duration.
Storage name shown on key return
Keyholding now displays the storage name when keys are returned.
Assign keys from the Callouts screen
It is now possible to assign keys to an Employee directly from the Callouts screen.
Overnight Runsheets on Bank holidays
Runsheets are now generated correctly on Bank holidays for overnight Runsheets.
Add Checkpoints to Runsheet jobs with a Task
It is now possible to use a Task to add Checkpoints to a Runsheet job, significantly reducing the time it takes to add a patrol Runsheet job.
Edit visit charges in Arbitration
It is now possible to edit the amount charged for a visit in Arbitration
Events
Employee rating option
A new Employee rating option has been added to the Employee record
Employee rating on the Events Dashboard
Employee rating can now be seen and modified in the Events Dashboard.
Licence field on the Employee record
A new Licence field is now available on the Employee record which can be used to display SIA licence details for each Employee on the Events Dashboard.
Roster / Timesheets
Top Suggested user on Unconfirmed shifts
The top Suggested user can now be displayed in Unconfirmed shifts in the Roster.
Employee Timesheet refresh
Employee Timesheet can now be refreshed.
Reports
Location Open Scans report
A new Location Open Scans report is available in Location email reports.
Insights enhancements
The Insights module has several significant enhancements enabling more powerful report extracts such as date range.
Should you wish to make use of these exciting new features, we strongly recommend that you test them out to ensure you understand how they work before using them in your operation.
The SmartTask support team can help you set them up and if you find you would like these enhancements or any other parts of the system to operate differently, please contact your account manager to let them know, you never know your ideas may become part of a future update.
If you no longer want to receive this email or if you would like it to be sent to additional people within your organisation, please contact the SmartTask support team.
Thank you,
The SmartTask team.